Same day deliveries are usually only possible on orders placed before 14.00 hrs GMT.
As drivers leave at various times throughout the day to cover different areas, it may be too late by the time your order is received - if this is the case, we will deliver the following day.
We do offer a 1 hour delivery service by Taxi if required - the additional cost wholly dependent on the delivery address.
Specified delivery times are not guaranteed.
We deliver across Ireland daily - Monday to Saturday (except for public holidays).
Our delivery service is complemented by our florist network of members should this be required.
Deliveries charges will be added to the product price once you purchase.
Any supplementary charges for delivery to remote locations will be made known to you prior to delivery so you can be sure that there are no hidden fees.
The notification for surcharges will first be made through telephone and then via email if the first attempt proves to be unsuccessful. It is essential for customers placing orders through the Internet to input the correct details since you will be receiving an automated receipt.
Please keep this receipt since it will be used in the event that queries about the order arise. A member of our team will then be confirming the order you had placed.
We also welcome orders placed for delivery to hospitals. Please do not forget to include necessary details for such orders including the hospital's name and contact number and the recipient's name and room or ward number if applicable.
Please be advised that receiving flowers for ICU patients are not allowed for many hospitals. It is recommended, therefore, to enquire the hospital beforehand.
What Happens If The Recipient Is Not In ?
Should the recipient be absent during the time of delivery, we will take any of these measures:
- contact the recipient to schedule delivery at a latter time
- post a note on the door of the recipient asking to be contacted to schedule the delivery at a latter date
- leave the flower arrangement in a safe and covered accessible part of the house such as garages or porches
- post a note on the door of the recipient about leaving the arrangement with a neighbor if applicable
If you enquiry is about an order please quote your order reference number Our Business hours are 09.00 - 18.00 GMT Monday - Friday and 09.00 - 16.00 GMT Saturday
Telephone Available Monday to Friday 09.00 - 18.00 GMT and 09.00 - 16.00 GMT Saturday (answer phone service available outside these hours)
Customer Service/General Enquiries Inside Ire 01 845 7035 Outside
Fax Inside Ire 01 845 7035 Outside 00 353 1 845 7035
Complaints All purchases are covered by our guarantee
Guarantee In the unlikely event you have a complaint please contact us by email or telephone quoting your order number
Our aim is to resolve all complaints within 7 days